LETTER
OF COMPLAINT
April
15th, 2015
Kopikita
Company
Tangerang,
15810
Dear
Sir:
I recently purchased 200 packs of 1 kg granded arabica coffee beans from kopikita
company on april 14 from tangerang.
We
hereby inform you that we have received the goods we ordered in a timely manner.
However, after we chaked there were several items that are not in accordance with
our orders, Because some packs are badly damaged. This causes to the disruption
of the implementation of the business that i run.
Therefore,
I hope that you to control and send me a replacement product or direct me to a
store where I may return the faulty item for a new replacement within the next
3 days. We do not want this incident to happen again to avoid dissapointment to
all parties.
We
look forward to hearing you and reply to our letter as soon as possible. Thank
you for your attention.
Your’s
Sincerely
Mr.
Raymound
(Le
Soleil Company)